"If knowledge is power, then knowing what we don't know is wisdom" -Adam Grant
***For Outcall/In-home services, a $35 deposit is required to book your appointment in advance, and a $20 transportation fee by debit/credit cards or Venmo needed to pay and its NOT refundable (this is only applied for no call/no show appointment). If you need to cancel, 24 hrs. noticed needed in advanced. I understand things happens, either on my end or yours. I travel to get to your destination, so it requires transportation and setting up, its being fair for both of us. NO stairways or anywhere on second floor, except elevators. If I didn't hear anything from you, you will be charged full price for the treatment scheduled). Thank you for your understanding and cooperation, appreciated it so much!
Payments Accepted: Cash ( in-person after the session ), Cash App, Apple Pay, Square, Venmo and All Major Debit/Credit Cards (All cards payment with 3% convenience fee).!!! Gratuities are 20%
Each treatment/sessions are customized to fit each client's needs. You will guaranteed to get the full time, hands-on of your entire session. We will send client intake forms ahead of time, at least 48 hrs. prior to your appointment, print, sign and dated so it gives the client to get the full time, hands-on session.
NO MEMBERSHIP CONTRACT OR ANY HIDDEN FEES!!!
If you run late, your hands-on massage time will be affected.
Policies:
1. Massage Therapy by Richel does a holistic & therapeutic in nature. No claim is made to provide medical treatment or remedies.
2. We are not medical professionals, but rather personal service providers. Referrals, reviews, and gratuities are welcome and an excellent way to show appreciation.
3. CANCELATIONS In the event that you need to cancel or reschedule your appointment, please provide a minimum of 24 hours’ notice to allow for rebooking of your appointment time. If you fail to give proper notice, you will be charged 100% of the session fee. In the event of illness or emergency, please contact us as soon as possible prior to the start of your appointment. Communication is the key in determining whether a fee is appropriate for illness cancelations.
4. NO SHOW Please respect that we have set aside time on the appointment book for you and your missed appointment, regardless of the reason, affects each of us financially. Our other clients also lost out on the ability to book an appointment. In the event of a no-show, you are responsible for 100% of the missed session fee. Future appointments will not be allowed until payment has been made for missed session. Prepayment may be required for future appointments.
5. MINORS In the city of Lenexa, Olathe or Johnson County persons under the age of 18 must be accompanied to the massage establishment by a parent or legal guardian and the parent/guardian must have authorized massage therapy in writing.
6. PREGNANCY If there is any chance you may be pregnant, please inform your therapist at time of booking.
7. CLOTHING/ACCESSORIES Every person's modesty level varies. Please undress to your own comfort level regarding clothing, undergarments, and jewelry. If possible, please remove necklaces or watches prior to your session. We will not be held responsible for items broken or covered with cream or oil during treatment.
8. INAPPROPRIATE BEHAVIOR will not be tolerated. This includes comments, jokes, movements and innuendos. In the event of inappropriate behavior, the therapeutic relationship will be terminated immediately, and you will be responsible for 100% of the session cost. Failure to pay is considered theft and criminal charges will be pursued to the full extent of the law.
